Why More Wind Operators Are Bringing Inspections In-House: A Customer Story about moving from Service to In house

OEMs are busy, and with multiple layers of review and large fleets to support, inspection reports can take 4–8 months to arrive.
In that time, damages can worsen, repairs are delayed, and downtime inevitably increases.

One of our customers felt the impact of this firsthand and grew increasingly dissatisfied with waiting months for critical insights.

They decided to try something new.

First they partnered with us for a full campaign season, using our inspections-as-a-service offering. With fast turnaround times and clear reporting, they saw how having immediate access to information could transform their maintenance planning.

The next step was obvious for them.

The following year, they invested in their own Eve system, our compact on-site inspection tool. By bringing inspections fully in-house, they gained full control of timelines and could act the moment issues were detected.

This is the real value of in-housing:
🔹 Rapid access to inspection results
🔹 Faster, better-informed repair decisions
🔹 Reduced downtime and escalation risk
🔹 Greater operational control
🔹 Confidence through owning the process and the knowledge

Shifting from slow external workflows to fast, in-house capability is more than an operational improvement.
It is a strategic advantage and has proven to be a good move for our customers, as it allows them to monitor crack and erosion evolution, and significantly save on repair costs.

 

Read the case study here